Shipping policy
Shipping Locations
We currently ship to Canada, Australia, U.S.mainland, United Kingdom, France, Austria. Caribbean Netherlands, Ireland, Denmark, Norway, Germany, Italy and Spain.
Please note:
- At this time, we do not ship to Alaska, Hawaii, Guam, or U.S. military addresses (APO/FPO/DPO) due to high shipping costs.
- We’re unable to deliver to P.O. Box addresses. Please provide a physical street address for delivery.
Processing and Dispatch
All orders are processed within 4 business days (excluding weekends and holidays) after payment confirmation.
Orders placed on weekends or holidays will be dispatched the next business day.
Shipping Costs
Flat shipping fee: $7.90 (CAD,GBP or USD, based on your location)
Free shipping on orders over $49
Estimated Delivery Times
Delivery times vary by location:
- Canada: 5-10 business days after dispatch.
- United States:
• Eastern US: Estimated 7–10 business days after dispatch
• Western US: Estimated 7–10 business days after dispatch - Other: 5-12 business days after dispatch.
Please note that delivery times are estimates and may vary due to external factors.
Order Tracking
Once your order ships, you’ll receive a tracking number via email to track your shipment.
Shipping Updates
You’ll receive regular updates about your order’s status, including confirmation, shipment, and delivery emails.
Contact Us
For any shipping-related questions, please contact our customer support team at: support@beneshome.com
Address Accuracy
Please ensure your shipping address is correct to avoid delivery issues. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Thank you for choosing BENES HOME, we’re dedicated to providing a smooth and efficient shipping experience.